Contact Us

We're Here to Help!

Need Support? Fill out the form below and we'll respond within 48 hours (business days).

Send Us a Message

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Response Time

General Inquiries: Within 48 hours
Technical Support: Within 24-48 hours
Billing Issues: Within 24 hours
Urgent Matters: Mark as "Urgent" in inquiry type

Note: We operate Monday-Friday, 9 AM - 6 PM IST (excluding public holidays).

Frequently Asked Questions

Account & Subscription

Q: How do I cancel my subscription?
A: Go to Account Settings → Billing → Cancel Subscription. Or email us.

Q: Can I get a refund?
A: Yes, within 7 days of initial payment. See our Refund Policy.

Technical Support

Q: Why can't I generate an MTC?
A: Ensure your subscription is active. Check payment status in Account Settings.

Q: How do I upload my company logo?
A: Go to Settings → Company Profile → Upload Logo (JPG/PNG, max 2 MB).

Contact Information

Note: Use the contact form above. Messages are securely forwarded to our support team.
Website: https://astmdata.com
Business Hours: Monday-Friday, 9 AM - 6 PM IST

Questions? Feedback? Ideas? We're listening!