Privacy Policy

Effective Date: November 22, 2025 | Last Updated: November 22, 2025

Your privacy is important to us. This Privacy Policy explains how MTC Maker collects, uses, and protects your information when you use our Material Test Certificate generation services.

1. Information We Collect

1.1 Personal Information

When you use our service, we may collect:

Name and company name
Email address and phone number
Company address and business details
Payment information (processed securely by PayU)
Uploaded files (Lab Test Certificates, logos)

1.2 Technical Information

We automatically collect:

IP address and browser type
Pages visited and usage patterns
Cookies and tracking data

2. How We Use Your Information

Service Delivery: To provide MTC generation and subscription services
Communication: To send service updates, support responses, and notifications
Analytics: To improve our platform and user experience
Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking

We use essential cookies for authentication and optional analytics cookies (Google Analytics). You can manage cookies through your browser settings.

4. Data Security

We implement industry-standard security measures:

SSL/TLS encryption (HTTPS)
Secure PayU payment processing (PCI DSS compliant)
Regular security audits
Encrypted data storage

5. Data Retention

Account Data: Retained while your account is active
Transaction Records: 7 years (legal requirement)
Generated MTCs: While subscription is active
Deleted Data: Permanently removed within 30 days

6. Data Sharing

We DO NOT sell your data. We only share information with trusted service providers (PayU, hosting, email) who are contractually obligated to protect your data.

7. Your Rights (GDPR & Indian Law)

You have the right to:

Access your personal data
Rectify inaccurate information
Request data deletion ("Right to be Forgotten")
Data portability
Object to processing
Withdraw consent

To exercise your rights: Email metrologyinstruments5@yahoo.com

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. International Data Transfers

Your data may be processed in countries other than India. We ensure adequate protection measures are in place.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email. Continued use after changes constitutes acceptance.

11. Contact Us

📧 Contact Support
Website: https://astmdata.com
Response Time: Within 48 hours

12. Compliance

This Privacy Policy complies with:

GDPR (General Data Protection Regulation)
Information Technology Act, 2000 (India)
IT Rules, 2011 (Sensitive Personal Data)